Shipping Information

Dimensions In Aesthetic Advancement ships UPS ground. Freight charges will be applied to each order, and are based on UPS Ground Rates. An additional $9.50 Handling charge will be added to each order. Shipping Charges are Non-Refundable.

At Dimensions, we work hard to keep the cost of your products stable and consistently low. Shipping and handling costs applied to product purchases may vary from time to time due to cost changes from our packaging and parcel handling companies. Our minimum service charge for shipping any package is $13.50. Larger and heavy product shipments will understandably have more shipping costs associated. We strive to maintain low shipping costs for you.

It is our responsibility to you to ship your products via UPS Ground in a timely manner. It is the responsibility of the customer to pay any shipping and handling costs. We do not ship COD. If an item is on back order, your order will be billed fully and shipped immediately upon arrival at no additional shipping charge to you.


Dimensions Return Policy

Returns or Replacement will be made on products that arrive to you damaged, broken or unusable due to shipping. Please contact us immediately to notify us of damage. We will not accept returns on equipment and products that have been labeled, opened or used. Unopened returned products and equipment are subject to a 20% restocking fee. Due to product shelf life and consistency, returns 30 days after purchase are not accepted.

Ordering Information

Ordering Information

At Dimensions, we take great pride in our products and services to the Skin Care Provider. Consumers interested in purchasing our skin care lines are invited to e-mail or call, so that we may find a retailer near you. 

Our hours of operation are Monday thru Friday, 9:00am to 5:00pm Eastern Time. Automated voice mail service is available for all other hours. To place an order call 866.486.5823 or e-mail

Customer Policies:

Berodin, Altair (Diamondtome) and Equipro Equipment

Minimum Order: None

Shipping & Handling: All Shipping UPS Ground. 

0-$99 = up to $18.00
$100 & up = Free Shipping

Equipment Shipping will be as quoted

Equipment Sales are final – No Returns
Products : Order Corrections Must Be Made Within 7 Days of Purchase. A 20% Restocking Fee Will Apply To All Returned Product In Unopened/Unlabeled Condition. Opened, Labeled or Product Over 30 days old is not eligible for refund or credit.

We Accept Visa, Mastercard Discover, American Express and PayPal

How to Order:

Phone: 866-486-5823

Orders Placed by 11am EST will typically ship same day

We will do our best to fulfill any customer individual needs. Our customer service, flexibility, knowledge, education and attention to detail are what set us apart.

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